PDFOwl

Customer feedback form

A short customer feedback form: five things to rate from poor to excellent, what went well, what could be better, and whether they would recommend you.

Fill it in without an account. Downloading the finished PDF needs a plan, from $4.08 a month. See plans

The feedback form template, filled in with example details

What's on it

  • Name (optional), what you did for them and the date
  • Five ratings: quality, timekeeping, communication, value and overall
  • What went well and what could be better
  • Whether they would recommend you
  • Permission to quote them and to get in touch

One page, US Letter. The picture shows example details; yours opens empty.

Good to know

  • Send it within a week of finishing, while the work is fresh in the customer's mind.
  • Only quote a comment in your advertising if the customer ticked yes to that question.

How to use it

  1. 1

    Press the button. The template opens in the editor, empty.

  2. 2

    Type into the boxes and tick what applies. Click any wording to change it, and add your logo or signature.

  3. 3

    Download the finished PDF, or save it to your account to reuse.

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