Terms and refunds

PDFOwl is a PDF editor that runs in your browser. You can open a PDF and use every editing tool without an account and without paying. Downloading your edited PDF and saving it to the cloud need an account and a plan.

Use an email address you can read, because that is where confirmation links, receipts and notices about your plan are sent. Keep your password to yourself: an account is for one person, and you are responsible for what is done with it.

You can delete your account from your documents page. A running subscription has to be canceled first.

These are the plans. Prices are in US dollars.

• Monthly: $5.99 per monthRenews every month. Cancel anytime.
• Yearly: $49 per yearWorks out to $4.08 a month. Save 32%.
• 7-day pass: $3.99 one timeSeven days of access. Doesn't renew.

The Monthly and Yearly plans renew automatically. Your card is charged again at the start of each new month or year, at the price shown, until you cancel. The 7-day pass is a single payment and never renews.

Payments are handled by Stripe. Your card details go straight to Stripe; we never see or store your card number. The payment page shows the full amount before you pay.

If we change the price of a plan you are on, we will email you before the new price applies to you, so you can cancel first if you prefer.

You can cancel a subscription at any time from Plan and billing in your account menu. It takes a moment and you don't need to contact us. You keep your access until the end of the month or year you have already paid for, and you are not charged again.

If you are not happy with a purchase, write to support@pdfowl.net within 7 days of the payment and we will refund it in full. This covers a first payment, a renewal and the 7-day pass. You don't have to give a reason, though hearing what went wrong helps us.

Write from the email address on your account, or tell us which address the account uses, so we can find the payment. The money goes back to the card or payment method you used, and usually shows up within 5 to 10 business days.

A refund ends the access that payment paid for, and a refunded subscription is canceled so it doesn't renew. After 7 days a payment is not refunded, but you can cancel at any time to stop future charges.

Please write to us before asking your bank to reverse a payment. A refund from us is quicker, and a payment disputed with the bank ends the access it paid for in the same way.

None of this takes away rights the law gives you where you live, such as a longer period to change your mind.

Your documents are yours. We claim no rights over them. A PDF you open stays on your device unless you press "Save to cloud"; the privacy page explains exactly what is stored and where.

Documents saved to the cloud stay in your account if your plan ends. You can still open and delete them, but saving new versions needs a plan. There are limits on how much an account can hold, and a single document can be up to 25 MB.

Keep your own copy of anything important. Cloud saving is a convenience for working across devices, not a backup service, and deleting a document or your account removes it for good.

Only work on documents you have the right to use, and don't use PDFOwl for anything unlawful. Don't try to get around the payment for downloading and saving, break into the service or other people's accounts, overload it, or resell it as your own.

We may suspend or close an account that does any of this.

We work to keep PDFOwl running and correct, but we can't promise it will always be available or that it will handle every PDF perfectly. PDFs vary a great deal, so check a downloaded file before you rely on it. This matters most for redaction: open the result and make sure what you meant to remove is gone before you share it.

Tools and features may be added, changed or removed over time. If a change takes away something you paid for, the refund section above still applies.

As far as the law allows, PDFOwl is provided as it is, and our responsibility to you for any loss connected with it is limited to the amount you paid us in the twelve months before the loss. This does not limit anything that the law says cannot be limited.

When these terms change, the date at the top changes with them. If a change affects what you pay or what your plan includes, we will email account holders before it takes effect.

Questions about a plan, a refund, your account or these terms all go to the same address: support@pdfowl.net. We read every message.